Order confirmed
Your confirmation email includes your order number and secure order-status link.
Order tracking
Use the secure order link in your confirmation email or sign in with the same email address used at checkout. Live carrier updates appear after your order has shipped and a tracking number has been added.
Your confirmation email includes your order number and secure order-status link.
When the supplier ships your order, the carrier and tracking number are added to Shopify.
Supported carriers show shipment events, estimated arrival, and map updates on the order-status page or in Shop.
Tracking can take 24–72 hours to show its first carrier scan after dispatch. If your link still has no update after that, contact support with your order number.